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65,000 Energy in dashboard: 2.90 TRX

Privacy Policy

This Privacy Policy explains how Coinfira LTD (“Coinfira”, “we”, “us”, “our”) collects, uses, shares, and protects information in connection with our website, dashboard, Telegram bot, APIs, and related services for TRON Energy delegation (the “Services”). By using the Services, you agree to this Policy.

Contents

  1. Information We Collect
  2. Sources of Information
  3. How We Use Information
  4. Legal Bases
  5. Cookies & Similar Technologies
  6. Sharing of Information
  7. Data Retention
  8. Security
  9. International Transfers
  10. Your Rights & Choices
  11. Children’s Privacy
  12. Third-Party Links & Wallets
  13. Telegram Bot Specifics
  14. API & Webhooks
  15. Changes to this Policy
  16. Contact

1) Information We Collect

  • Account data: name, email, password (hashed), username/merchant details, referral info.
  • Operational data: TRON addresses you link, orders (Energy amounts), balance/usage, invoices, logs.
  • Payment data: method, status, timestamps, transaction IDs or references (we do not store full card details).
  • Bot data: Telegram user ID, chat ID, message metadata necessary to operate the bot.
  • Technical data: device/browser info, IP, timestamps, pages/events, cookies and similar technologies.
  • Support & compliance: tickets, communications, optional KYC/KYB data if requested, risk/sanctions screening results (pass/fail/flags).

2) Sources of Information

  • Directly from you when you sign up, link wallets, place orders, use the bot, or contact support.
  • Automatically through cookies, logs, analytics, and service telemetry.
  • From third parties such as payment providers, analytics, or fraud/risk vendors (where applicable).

3) How We Use Information

  • Provide, operate, and improve the Services (dashboard, bot, API, delegation workflows).
  • Process orders, payments, refunds/credits, and generate invoices.
  • Show live balance/usage, order status, and referral earnings.
  • Send service notifications (order updates, low balance, bot alerts).
  • Secure the Services, prevent fraud/abuse, and comply with legal requests.
  • Analytics, product research, and performance monitoring.
  • Customer support and communications you request.
  • Run the affiliate program and track qualifying referrals.
  • Enforce Terms & Conditions and other policies.

5) Cookies & Similar Technologies

We use cookies, local storage, and similar tools to run sessions, remember preferences, and measure usage. You can control cookies via your browser settings; disabling some cookies may impact functionality.

6) Sharing of Information

  • Service providers (processors): hosting, cloud storage, analytics, payments, email/notifications, customer support, risk/compliance.
  • Compliance & legal: to comply with laws, regulations, lawful requests, or to protect rights, safety, and integrity of the Services.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets (we will take steps to ensure continued protection).
  • Aggregated/de-identified data: may be used for analytics and product insights without identifying individuals.

7) Data Retention

We retain personal data as long as necessary to provide the Services, comply with legal/operational obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context (e.g., invoices vs. session logs).

8) Security

We employ administrative, technical, and organizational safeguards appropriate to the risk level, including access controls, encryption-in-transit, and monitoring. No system is 100% secure; you are responsible for keeping your credentials, API keys, and devices safe.

9) Your Rights & Choices

Depending on your region and subject to exceptions, you may have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or deletion of inaccurate/outdated data.
  • Object to or restrict certain processing, and withdraw consent where processing relies on consent.
  • Port your data in a commonly used format, where technically feasible.

To exercise rights, contact us at [email protected]. We may request information to verify your identity and respond within a reasonable time.

10) Children’s Privacy

The Services are not directed to children. We do not knowingly collect personal information from individuals under the age required to use our Services. If you believe a child provided personal information, contact us to request deletion.

11) Third-Party Links & Wallets

The Services may link to third-party sites, wallets, or bots. Their privacy practices are governed by their own policies. We are not responsible for third-party content or practices.

12) Telegram Bot Specifics

  • The bot links to your Account via a secure deep link from the dashboard.
  • We process Telegram user ID/chat metadata strictly to operate bot features (orders, top-ups, notifications, recent addresses).
  • Do not share your bot link or chat access with third parties.

13) API & Webhooks

If you use our API/webhooks, you must secure your keys and limit scopes. You are responsible for any data you pull, store, or send through integrations. Do not transmit sensitive data to us unless required for the Service.

14) Changes to this Policy

We may update this Policy from time to time. Material changes will be posted with a revised “Last updated” date. Your continued use of the Services after changes means you accept the updated Policy.

15) Contact

Coinfira LTD
[email protected]